Terms and Conditions

1. Terms & Conditions (Terms of Service)

Effective Date: 04/23/2025

Welcome to Glo-Pin! By accessing or purchasing from our website (www.glo-pin.com), you agree to the following Terms and Conditions. Please read them carefully.

Use of Website

By using our site, you represent that you are at least 18 years old or using the site with the supervision of a parent or guardian. You agree not to misuse the site or its content.

Orders and Acceptance

All orders are subject to acceptance and availability. We reserve the right to cancel any order for any reason, including errors in product availability, pricing, or customer information.

Product Descriptions

We strive to be accurate, but we do not guarantee that product descriptions, images, pricing, or other content is error-free.

Pricing

All prices are listed in USD. We reserve the right to change prices without prior notice.

Limitation of Liability

Glo-Pin is not liable for any damages resulting from the use of our products or website. Our liability is limited to the purchase price of the item.

Governing Law

These Terms are governed by the laws of the State of Virginia.

2. Privacy Policy

Effective Date: 04/23/2025
Glo-Pin values your privacy. This policy outlines how we collect, use, and protect your information.

What We Collect

Name, email, shipping address, billing information
Site usage data (IP address, browser type, etc.)

How We Use It

To process and fulfill your orders
To improve your experience and our services
To send promotional emails (only if opted in)

Data Protection

All transactions on our site are secured with SSL encryption, and we work with trusted third-party processors to handle payment information securely. Our website is hosted on Squarespace, which provides secure HTTPS access by default.

Your Rights

You can request access, modification, or deletion of your data at any time by contacting glo.pin.golf@gmail.com.

3. Return & Refund Policy

We want you to be happy with your glow golf gear! If you're not satisfied, here’s how we handle returns:

Return Window

Returns are accepted within 30 days of delivery.

Eligibility

Items must be unused, in original packaging, and in resellable condition.

Return Shipping

Customers are responsible for return shipping unless the product is defective or we made a mistake.

Refunds

Refunds are issued to your original payment method within 15-20 business days after we receive and inspect the returned item.

Non-Returnable Items

Opened Items
Custom-printed items
Clearance or “final sale” items

4. Shipping Policy

Shipping Time

Orders typically ship within 1–3 business days. Delivery usually takes 3–7 business days within the U.S.

Shipping Carriers

We use USPS, UPS, Amazon Logistics, and FedEx depending on the delivery location.

Shipping Costs

Flat-rate shipping: $6.95
Expedited options available at checkout

International Shipping

At this time, We do not ship internationally

Lost/Damaged Packages

5. Payment Policy

We accept the following payment methods:

Credit/Debit Cards (Visa, Mastercard, AMEX, Discover, Klarna)

All transactions are processed securely via SSL encryption. We do not store your payment information.

6. Cookie Policy

We use cookies to:

Enhance website functionality
Analyze traffic and usage patterns
Personalize your shopping experience

You can control cookies in your browser settings. By continuing to use our site, you consent to our use of cookies.

7. Intellectual Property Notice

All content on this site — including product images, logos, branding, descriptions, and designs — is the intellectual property of Glo-Pin and may not be copied, distributed, or used without written permission.

8. Accessibility Statement

Glo-Pin is committed to providing a website that is accessible to everyone. If you encounter any accessibility issues, please contact us at glo.pin.golf@gmail.com and we will assist you.

9. Legal Disclaimer

Glo-Pin products are designed for recreational use. Users assume all risks associated with misuse. We are not liable for injuries or damages resulting from improper use of our glow golf products.

Need Help?

For questions about your order or any of our policies, please contact us at: glo.pin.golf@gmail.com